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When Music Festival Ticket Holders Couldn’t Get a Refund, Another Unaffiliated Festival Stepped Up

credit – Mathurin NAPOLY matnapo, Unsplash

When a three-day music festival was called off and the organizers declined to offer a refund to pass holders, a totally different festival decided to welcome them all for free.

Now in its 12th year, the Lucidity Festival was set to kick off in Santa Barbara, California this September. But citing “unforeseen last-minute changes in requirements” imposed by Santa Barbara County, the festival had to be canceled.

To make matters worse, the circumstances lead “to a postponement that we can not financially recover from,” and so organizers announced there would be no refunds for the passes.

To be fair, Lucidity Festival’s official policy is that passes can only be transferred from one holder to another, but refunds are never offered. While hundreds of derelict pass-holders are incensed and considering a class-action lawsuit, Lucidity has warned that if they can’t find a solution for a place to host the event by April next year, they will declare bankruptcy and end the festival for good.

Of the end of that saga, no man can yet predict, but a totally unaffiliated festival called Same Same But Different (SSBD) heard what was happening and decided to welcome all Lucidity pass holders free of charge as a gesture of goodwill.

“We know how challenging these times can be, especially when the festival experiences we all cherish don’t go as planned,” reads a statement released by SSBD. “It’s never easy when something you’ve been looking forward to doesn’t work out, and we understand how much time, energy, and anticipation went into planning for Lucidity.”

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“Featuring a big lineup of electronic music artists the likes of Big Gigantic, Ganja White Night, and LSDREAM, SSBD is making it known that they are well-positioned to welcome thousands of Lucidity ticket-holders from September 27-29,” writes EDM.com.

“The enchanting festival will also feature sunrise-to-sunset DJ sets, a Vegas-inspired casino pop-up experience, yoga sessions, mindfulness workshops, and much more.”

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Holders of the Lucidity Pass can apply to have their’s converted to a SSBD pass here, while information on the event can be found here.

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